Error message | Photo book upload freezes straight away

If the upload freezes straight away, or you see the message “No connection can be made with the server”, the problem most likely lies with your Firewall/virus scanner settings. These are preventing you from sending encrypted files via FTP. Try setting your security to low or disabling it whilst uploading. In addition, all network traffic must be authorised. If it concerns a router problem, upload the photo books via ports 21 and 80.